PTCL Live Chat

One way to contact PTCL support is through PTCL live chat option. PTCL chat agents are available from 9 AM – 9 PM from Monday to Saturday. They are more than happy to resolve your issues regarding PTCL services.


  • Go to their official Live Chat page.
  • Click on the ‘+’ button, as shown in the image below.
  • Now fill in the information in the appearing form.
  • Choose the ‘Subject’ of your query.
  • In the comment box, you can write about the issues you’re facing.
  • In the end, click on the “Start Chat” button.
  • Now wait for 2-3 minutes; one of their agents will be in touch with you shortly.

You can contact the PTCL call center by calling 1218. You can register your complaints or give them feedback through other options like their Email or Whatsapp number.


How can I talk to PTCL customer care?
You can call at 1218 or their toll-free number (080080800).

Is PTCL helpline toll-free?
Yes, you can call on 1236 through your Landline number.

What is PTCL EVO helpline number?
You can contact PTCL supports by calling at 1218 for any service regarding problems.

How can I check my PTCL connection status?
Please login to “PTCL Account” to check usage or call 1218.

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